Last updated: May 2026

This policy covers purchases made directly through the SETX Camping shop at setxcamping.com. Please read it before making a purchase.

Physical products (print-on-demand merchandise)

SETX Camping sells physical products — including t-shirts, apparel, and other merchandise — through our WooCommerce shop. These products are printed on demand through Printify and shipped directly from the print provider.

Eligibility for returns and refunds

We accept returns and refund requests for physical products under the following conditions:

We will replace or refund your order if:

  • The item arrives damaged or defective
  • The item has a printing error (wrong design, misaligned print, color issues)
  • You received the wrong item
  • The item is significantly different from what was described

We do not accept returns for:

  • Buyer’s remorse or change of mind
  • Incorrect size selected at checkout — please refer to the size guide on each product page before ordering
  • Items that have been worn, washed, or altered
  • Items returned without prior authorization

How to request a return or refund

Email us at paul.winter@setxcamping.com within 14 days of delivery with:

  • Your order number
  • A description of the issue
  • Photos of the damaged or defective item

We will review your request and respond within 3 business days. If approved, we will send a replacement at no charge or issue a full refund to your original payment method. We do not require you to return damaged or defective items.

Shipping costs

If a return is approved due to a defective or incorrect item, we cover all costs. We do not cover return shipping costs for buyer’s remorse returns.

Digital products

SETX Camping may offer digital products such as downloadable guides, ebooks, or printable content.

All digital product sales are final. Due to the nature of digital downloads, we do not offer refunds on digital purchases once the file has been accessed or downloaded.

If you experience a technical issue accessing or downloading a digital product, contact us at paul.winter@setxcamping.com and we will resolve it promptly.

Affiliate purchases

Products purchased through affiliate links on setxcamping.com — including items on Amazon, REI, YETI, Dick’s Sporting Goods, or other retailers — are subject to the return and refund policies of those retailers. SETX Camping has no involvement in or control over those transactions.

For affiliate purchases:

  • Amazon: amazon.com/returns
  • REI: rei.com/help/returns
  • YETI: yeti.com/pages/returns
  • Dick’s Sporting Goods: dickssportinggoods.com/s/return-policy

Coloring books and Amazon KDP products

The Wild Southeast Texas Wildlife Coloring Book and any other books sold through Amazon are fulfilled and sold directly by Amazon. Returns and refunds for these products are handled entirely by Amazon under their standard return policy at amazon.com/returns.

Contact

For any questions about this policy or to request a return or refund on a shop purchase:

Email: paul.winter@setxcamping.com Response time: Within 3 business days

We want every purchase from SETX Camping to be a good experience. If something went wrong with your order, reach out and we’ll make it right.

SETX Camping — setxcamping.com